THE TAHOE LUXURY PROPERTIES DIFFERENCE
Managing Luxury Homes Since 1994
As a luxury agency, our homes are in a class of their own. The exceptional service we provide, along with the high standards of the properties we manage, make our collection of homes the gold standard of Tahoe vacation rentals. Your home will earn premium rates as a rental, and you can relax knowing your home is well-cared for by professionals. Unlike many agencies, with Tahoe Luxury Properties, you have a team on your side to manage your home properly and ensure every guests’ visit exceeds expectations.
A Full-Time Local Team Dedicated to You
Your 35% Commission Includes:
Transitioning your property from a personal home to a vacation rental can be a daunting process. We understand you are busy. Therefore, we assist you in getting your home ready for the rental market in numerous ways, including conducting an inventory at your home to ensure you have all items on the Owner Supply List; ordering and stocking needed items for you, if desired; scheduling service providers such as handymen, landscapers, cleaners, furniture delivery; arranging for professional photos and a 3D virtual tour and much more. Our goal is to make the process of onboarding your home as smooth and efficient for you as possible.
We coordinate cleaners, hot tub maintenance, and snow removal with your rental calendar. We work only with trustworthy and professional cleaners that are bonded and insured. Cleaners receive in-depth training and are monitored regularly. As locals, and in business since 1994, we boast an extensive network of reliable, trustworthy service providers.
Detailed check-ins, which last 30-60 minutes, are conducted prior to your guests’ arrival. The process includes opening all blinds, checking each light, testing hot water and heat, and confirming all electronics and appliances are in working order. Outside, we walk the grounds and remove debris. Guests arrive to a welcome letter, pertinent home information, and an evaluation form. Local publications offer information about the area and events. Based on the booking, guest will receive some combination that may include a bottle of wine, champagne, flowers, and chocolates. At check-out, we do a thorough inspection to assess any accidental damage and appropriately close down your home.
If an issue arises while guests are in residence, we respond immediately. Our team is astute at troubleshooting many electronic and appliance inquiries over the phone, keeping your costs down. If our team cannot resolve the issue, we call the appropriate service technician, coordinate the process, and confirm the issue has been resolved to both our and our guests’ satisfaction. Evaluation sheets are reviewed and all comments are relayed to you.
Both homeowners and guests have access to the Tahoe Luxury Properties emergency line for after-hour incidents.
Each spring and fall, a thorough property inspection is conducted to confirm all contents are nicely organized and in pristine working order. We identify and make you aware of all necessary maintenance including, but not limited to, chimney sweeping, carpet cleaning, window washing, landscaping, firewood replenishment, painting, staining, and any items that need repair or replacement. If necessary, we review inventory.
Our contracts have all been drafted and reviewed by contract lawyers ensuring that you have the utmost protection when entering into a rental relationship.
Let us attend to your individual needs. Driving up in a winter storm? Call our office and we are happy to turn on the heat and lights for your arrival. Upon request, we provide courtesy check-ins for you or your family.